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How to reset your Pearson College Microsoft account password

If you attempt to log on to Office.com and cannot remember your password...

1. Enter your email address and click 'Next'

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2. At the next screen click "Forgotten my password"

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3. At the next screen enter the Captcha code and click Next

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4. At the final screen click "contact your administrator", and it will notify the admin automatically

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5. Wait for the administrator to email you a new password or reset instructions. This is a manual process so can only happen during office hours (9-5) and there may be some delay.

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